Without great employees, Arizona Fire & Water Restoration, Inc. would not be the successful business it is today. We would like to introduce our management team to you, the potential customer, so that you may have a better understanding of who we are and what each of our team members do.

Our Owner and President is Lyle Book. Having been in the construction industry since 1966, Lyle's construction experience enhances his knowledge in the damage restoration and reconstruction industry. He has held certifications issued by the IICRC Certification for Applied Microbial Remediation Technician, Water Damage Restoration, Fire Damage Restoration, Smoke Damage Restoration, Advanced Odor Remediation, and Carpet/upholstery Cleaning. In addition, Lyle also completed the IICRC-approved vortex (top-down) drying school at Chuck DeWald's drying school in Tennessee, and received certification in vortex drying. Having this certification resulted in Arizona Fire & Water Restoration, Inc. being the first restoration company in the Phoenix area to offer vortex (top-down) drying. In addition to the many certifications held, Lyle has been called upon to be an expert witness in several court cases involving construction defects, fire & smoke odor damage, mold remediation and structure drying emergency services. His background and knowledge in microbial remediation has also enabled him to serve as an umpire on a mold-related case for a major insurance company. Collectively, the numerous certifications and growing knowledge of the restoration and reconstruction industry has enabled Lyle to manage and operate a very successful and prosperous restoration business in the Phoenix metropolitan area. In 2004, Lyle became the qualifying party for the company's two contractor licenses.

Melinda J. Lowman, Project Coordinator, got her start in the construction business in 1987 as a Project Secretary. During the past 10 years, as an Assistant Project Manager, Melinda gained her construction management experience working on projects in the District of Columbia, Philadelphia, New Jersey and Delaware; providing such services as scheduling, documentation reviews, quality assurance, site inspection, testing, as-built reviews, submittal and shop drawings reviews and certification and acceptance. A dedicated professional and "people person".

Jan Fisher - Receptionist/Office assistant - Jan has thirteen years of experience in Material Control for large computer firm. Responsibilities included maintaining a $45 million field/headquarter inventory, expediting materials nationwide for field repair engineers, supervising 5 -10 material control analysts, and training personnel. For the past nine years she has worked in the Kyrene School District as a Sr. Instructional Assistant in a Kindergarten class while her children were growing up. She also was the interim Office Manager for her church.

Of course, our business could not be what it is without the help of our excellent front line field staff. All our field staff are trained to respond to the highest quality customer service standards. Our lead personnel includes multiple levels of varied skills and knowledge. Here are a few examples:

Vera Hernandez is our contents restoration, mold remediation, and EMS lead technician. Her efficiency in these areas has earned her respect both with the customer and our company.

Miguel Abarca is our trade carpenter/journeyman. His experience includes 5 years of water and fire restoration. Miguel's talents range from carpentry to painting to drywall repair to flooring installation.

Arizona Fire & Water Restoration, Inc. is proud of its employees' customer service skills and dedication to working safely and efficiently.