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Our Core Values – P.A.C.T.

  • Positive Attitude – A Positive Attitude leads to Success and Happiness as a positive attitude helps you to cope more easily with the daily challenges of life we all face.
  • Accountability – When you are personally accountable, you stop assigning blame and making excuses. Being Accountable allows others to trust your commitments and intentions.
  • Compassionate – Compassionate means feeling or showing sympathy and concern for others accompanied by a strong desire to help alleviate the suffering. For AZFW, that means, from the time a call comes in until the day we receive the COC, each person along the way needs to demonstrate genuine caring by appreciating and understanding that what we are doing is more than work, we are Restoring Lives and Normalcy at a very chaotic and confusing time. We will treat EVERYONE with the kindness you would show your friends and family.
  • Take Initiative – Taking Initiative means you Think as a Team Member, NOT an Employee. Each Success of the Company is YOURS as well. People who take Initiative do not Stand Around, instead they Stand Out. Taking Initiative means doing more than is required of you. You become Exceptional!

Fire and Smoke Damage

After fire damage, it is natural to want to jump right in and clean the building and contents. Timely action can be a great help, but incorrect action can jeopardize or impede satisfactory restoration.

DO…
  • First, call Arizona Fire & Water Restoration, Inc. for quick professional service.
  • Clean and protect chrome trim on faucets and other brightwork by washing with detergent and applying a coating of Vaseline or oil.
  • Blow off or brush-vacuum loose smoke particles from upholstery, draperies and carpeting.
  • Open windows for ventilation if weather permits.
  • Empty refrigerators and freezers if electricity is shut off, and prop doors open with a rolled towel or newspaper to allow air circulation.
  • Pour antifreeze in toilet bowls, tanks, sink and tub drains to prevent freeze damage if heat is off in winter.
  • Call a plumber to drain and blow out all water lines if heat is off in winter.
  • Remove pets to a clean environment if heavy fire residues are present.
  • Send a sample group of garments for cleaning and deodorization in order to observe the results.
  • Retain a contractor to board up open windows, roofs, or other penetrations in order to prevent additional damage.
DO NOT…
  • Wipe or attempt to wash fire residues from walls, ceilings or other absorbent surfaces.
  • Use carpeting or upholstered furniture impacted by heavy residues or debris.
  • Use food items or canned goods exposed to heat.
  • Turn on computers, TV’s, stereos or electrical appliances until they have been cleaned and checked.

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